World Class Customer Service
Our Easy IceSM commitment to world class customer service shines through in everything we do. Our 24 hour/day, 365 day/year U.S.-based Call Center is here when you need us - even after hours, and on weekends and holidays. We're just a phone call away at 866-easyice. Call us to:
- Answer your ice machine questions and address any concerns you may have
- Request additional peak period ice supply
- Obtain billing information
- Report a malfunctioning ice machine
As part of our Easy Ice subscription plan, call any time to ask questions or indicate you need service for your ice makers. We are here for you 24 hours/day, 365 days/year. And if you have a problem with your ice machines, our guarantee is to have ice back in your bins within 3 - 6 hours of your call. If your ice makers are not repairable within that timeframe, we will deliver ice to your door at no additional charge. As an added service to you, we can supply your peak demand ice needs for special events at competitive market rates.
You also have the option to simply go to www.easyice.com and log in to your personalized account any time of the day or night. You can review the history of service and maintenance for your Easy Ice equipment, along with monthly invoices, repair requests and get the answers to other questions you may have.
Our Pledge to You:
- Reliable ice supply
- No hassles - guaranteed
- Respect for you and your establishment
- There when you need us: 24 hours/365 days
Easy Ice guarantees your reliable ice supply at an unbeatable price. We take care of everything for a small monthly fee. No surprises. No worries. It's easy.
Call us today! 866-easyice (327-9423)