Testimonials

We tend to think that our customers tell our story better than we do.  Find out here what some of them have to say about Easy Ice:

The past 4-5 years I have had one issue after another with my ice machines; filter issues because of the incoming water, board failure issues with another machine and on and on. These were not old machines! Really I just got to where I felt "enough is enough." I found the Easy Ice company in an on-line search. As of today I have 3 of their subscription ice machines between my 2 restaurants. Just the thought that I will never run out of ice because they provide back up - and that I can count on that even on the weekends when things always went wrong in the past - has changed my life.

 

 

I was at the point where I was really tired of investing time and money into old ice machines. When I was complaining about this, one of our other franchisees told me to check out Easy Ice. When I called, they told me the installation could be done in 24-48 hours and that they would bring some bagged ice over within the hour to get my bin full again. And that's just what happened. Following the installation they even took my old equipment and got rid of it for no extra charges. I tried them out for a while at one of my stores and now I have their equipment at our other site as well.

We have franchisee locations across the country and keeping our water/ice quality level high has proven to be a nightmare! Our ice machine costs for cleanings, maintenance and filtration have been outrageous, so to find a nationwide supplier who could support us in our various markets at a flat, predictable fee each month was truly a Godsend. Easy Ice has proven to be a very simple one stop - go to source for all of our franchisees who can count on the safest and highest quality ice no matter the variable conditions of the incoming water. And they really mean what they say about fixing any equipment problems fast and free of charge. We were in the middle of our Grand Opening in Dallas when the ice machine starting acting up. I am not exaggerating when I say the service personnel were there within the hour - and with people swirling everywhere for our big event - the unit was quickly fixed and we had no interruption in our ice supply.

 

The great economics and great service were pure and simple the reasons behind our choice of Easy Ice for our new ice machine. Like many, I am a thrifty person trying each day to save money at my club and the choice of this machine subscription was a very cost effective decision. The service personnel are very dependable and are even helping me to move my new machine into a new area of the club once the Holiday rush of parties is over. I have really been able to put all ice worries behind me.

I don't typically lease equipment, so I was hesitant to move forward with an Easy Ice subscription for the ice machine for my 50 employees in our lunchroom. It seemed like the right unit and was a high quality manufacturer, so I went to the Hoshizaki site to determine what it would cost me to purchase a DCM-270BAH. Once I ran the numbers and saw how long it would take me to break even, with the understanding that the machine would likely need repairs by that time, I knew I wanted to get a subscription with Easy Ice. I would recommend the solution that Easy Ice offers to other medium-sized manufacturing concerns because of cost savings, the machine service and cleaning they provide, and the ease involved with getting started; I just paid the set-up fee and signed a short agreement. I have so many other things to deal with, I am glad to have Easy Ice take care of the supply of ice and cold water for my employees.

I would tell anyone to check out Easy Ice because their people really know what they are doing. The representative has been very informative and pleasant to work with. His follow-up has been timely and precise. Questions about electricity and water supply for our new installations were answered accurately and explanations as to what contractor should be contacted for the installation prep. Our restaurants are very busy and through prompt and thorough service and follow-up, we enjoy the ease of an uninterrupted ice supply from the Easy Ice machines on site.

I had some older machines that started breaking down routinely and suddenly I had lots of maintenance and service/repair issues and costs. One of the guys from Reddy Ice eats here regularly and he told me about subscription ice machines and the guaranteed ice supply. We now have 3 Easy Ice machines at our place. This set-up works better for us financially and I would recommend it to other upscale restaurateurs because of the value and the great customer service.

We are a classic neighborhood bar; a sort-of 'Cheers' right here in Beaver Falls. We have been around a while, so I get calls all the time from other establishments asking who I use for service. Everyone is always in need of service; they want things fixed right and they don't want to get ripped off! This new Hoshizaki unit is a top of the line ice machine and Easy Ice will take great care of it so I will never need to worry about service again. The installers were very polite, quickly in and out - leaving behind no mess! I only wish we could have done this sooner. Now we will never run out during the business rush every time the car cruise rolls around.

When we needed to replace the ice machine in our break area we knew we wanted one where we could turn the cleaning and service over to someone else. When we phoned Easy Ice they got back to us immediately and we liked the pricing. Then when the guy from Reddy Ice in Dallas came out for the installation, we knew the choice was a good one. He went out of his way to get everything just right during the installation and we have had no service or quality issues with this machine since the day it arrived. Our people have all the ice they want and we have none of the responsibility for maintenance or cleaning.

 

Easy Ice is saving me lots of money! I have been in this restaurant business for 18 years. I have always needed to go out for ice, even in the winter and even at corporate locations. Here at the Bungalow, I spent $300 every weekend on bagged ice to keep the bin full. Since we've had our new machine from Easy Ice, I have not gone out for ice. I am hoping to have my own restaurant open for the big Brews Cruise on May 15th and I intend to use Easy Ice there. Guaranteed ice supply at these subscription prices is the only way to go.