Follett 12CI425A-L Symphony Plus Chewblet Ice & Water Dispenser, Air-cooled
The Follett 12CI425A-L - Chewblet Water and Ice Dispenser is an air-cooled countertop machine producing up to 425 lbs. of Chewblet (AKA Nugget) ice per day. Dimensions: 16.12" W x 23.50" D x 32.50" H. Built for commercial operations that demand reliable, consistent ice production.
Daily Production (lbs)
425
Condensor
Air Cooled
Energy Star
No
Manufacturer
Follett
Dimensions
16.12" W x 23.50" D x 32.50" H
Follett has built a strong reputation around specialty ice equipment and its signature Chewblet® nugget ice. Follett ice machines and dispensers are especially common in healthcare and foodservice settings, where soft, chewable ice and reliable dispensing can be particularly valuable. The company’s equipment also stands out for features designed to address common challenges with nugget ice machines, including scale buildup, dispensing reliability, and installation flexibility. For businesses specifically looking for chewable ice and equipment designed around it, Follett has become a well-established name in the category.
Nationwide Coverage, One Point of Contact
Whether you operate one location or dozens across the country, Easy Ice manages every site under a single subscription with one bill and one team to call.
Professional Cleaning & Sanitizing
Expert deep cleaning safeguards food safety and compliance standards, so your ice meets the same level of care your operation demands everywhere else.
Best-in-Class Commercial Equipment
Commercial-grade ice machines matched to your operation's volume, space, and ice type requirements, so you get the right system from day one.
Up to 425 lbs. of Chewblet Ice
The countertop, air-cooled Follett 12CI425A-L produces up to 425 lbs. of Chewblet ice per day.
Your Subscription, Step by Step
Connect with Easy Ice
Contact Easy Ice and we will take time to understand your business, discuss your current ice situation, and schedule a time to assess your space and needs.
Site Evaluation & Needs Review
We will review the key details to determine the right solution for your business, including ice usage, sizing requirements, available space, and more. Our goal is to recommend a system that fits your need today and in the future.
Receive & Sign Your Agreement
Easy Ice will provide a customized quote for your subscription program, designed around the right equipment and solution for your location.
Once you are ready to move forward, the Easy Ice agreement is completed and your account is set up.
Installation Preparation
Easy Ice works behind the scenes to ready your machine and coordinate installation. We align equipment, logistics, and scheduling so installation can move forward smoothly and efficiently.
Machine Installed & Continued Support
Easy Ice installs your machine, ensuring your equipment is installed the right way from the start.
Your Easy Ice subscription continues with ongoing support, so you can focus on your business instead of managing the equipment yourself.
"Every truck that leaves in the morning carries water and ice for the guys. Before we went with Easy Ice, I didn’t have an ice machine and the guys would buy bagged ice every morning for their crews. But the costs of bagged ice add up quickly. I have an average of 8 crew trucks leaving every day, and they need to buy more in the afternoon if it’s a hot day. Plus, I was paying for my employees’ time while they stopped at convenience stores. With an ice machine onsite we go through about 600 lbs. of ice every day and by the next morning, the bin is full again. The price and convenience is what sold us, and the service has been seamless."
"I was looking at spending $6000 to buy an ice machine with only a one-year warranty. Our Coca-Cola rep told us about Easy Ice. He said, 'Don’t buy an ice machine, you’ll have too many problems. Your best bet is to get an Easy Ice subscription.' So, I called you guys and you were here the next day. Easy Ice is amazing! I’ve only had one minor problem and a technician was out the next day. If we bought our own ice machine, we’d never be able to clean it as well as Easy Ice."
"You must have reliable cooking, refrigeration and ice making units. I chose Easy Ice over buying an ice machine for those ‘just in case’ scenarios. You don’t want your ice maker going down during a busy service. Easy Ice’s program is simple. I’ve had to use their Breakdown Ice benefit once or twice and it went really smoothly."
”I have ice machines from Easy Ice in 3 of my Austin-area McDonald’s locations. I like the predictable monthly cost and fast service that Easy Ice provides. Plus, their program allows me to upsize restaurant equipment if I need to do so. I appreciate the predictability and dependability that Easy Ice’s program provides.”
"When you own a commercial ice machine, it’s ok until the machine goes down. Some months I was spending $600 just for replacement ice. Plus, all the repairs and maintenance were coming out of my pocket. Now, I have no surprises. You guys do a great job with maintenance, cleanings and repairs, better than we could ever do. I have your ice machines in all of my locations. Your service is good and the predictability of your fixed costs is even better! I know what my ice is going to cost every month. No surprises!"
“We have franchisee locations across the country and keeping our ice level high has proven to be a nightmare! Our ice machine costs for cleanings, maintenance and filtration have been outrageous, so to find a nationwide supplier who could support us at a flat, predictable fee each month was truly a Godsend! Easy Ice has proven to be a very simple one stop, go-to source for all of our franchisees who need the safest and highest quality ice. And they really mean what they say about fixing any equipment problems fast and free of charge!”
"I don't typically lease equipment, so I was hesitant to move forward with an Easy Ice subscription. Once I ran the numbers and saw how long it would take me to break even, I knew I wanted to get a subscription with Easy Ice. I would recommend the solution that Easy Ice offers because of cost savings, service and cleanings. I have so many other things to deal with, I am glad to have Easy Ice take care of the ice supply."
Installation FAQs
Common answers to questions about Easy Ice subscriptions and service.
Yes. We plan installations carefully to minimize disruption. In most cases, we can replace your existing commercial ice machine quickly so your business continues running without interruption.
Yes. We charge a one-time installation fee, typically equal to about two months of your subscription. This covers delivery, setup, and getting your machine fully operational. All costs are outlined clearly upfront.
In most cases, we can complete a site survey quickly and schedule installation within a matter of days depending on your location and needs. Our goal is to get your ice machine installed without disrupting your business.
The Advantage Is Clear: Clean. Reliable. Easy Ice.
Talk to our team about a fully managed subscription for your operation.
Follett 12CI425A-L Symphony Plus Chewblet Ice & Water Dispenser, Air-cooled
Ice Type
Machine Type
Dimensions
Condensor
Daily Production (lbs)
Energy Star
No