Preventative Maintenance Agreement

Easy Ice has built our reputation around providing a no-hassle experience for our ice machine subscription members. With our new Easy Ice Service Contract, you can now get the same no-hassle service and maintenance we provide for all our Hoshizaki ice makers and Manitowoc ice makers Manitowoc ice machines – even if you own your own equipment.

Let the Experts Handle Your Ice Machine Maintenance

We know ice machines – in fact, with nearly 15,000 ice machines under management, we are the ice machine experts. One thing we have learned over the years is that improper ice machine maintenance is the number one cause of costly ice machine failures. That's why we have expanded our comprehensive, no-hassle commercial ice equipment solutions to include a service agreement for customer-owned ice makers, dispensers and bins.

We now offer the same care and service for your machine as we do with our subscription machines. That means we keep your ice machine running smoothly year-round with routine cleaning and ice machine maintenance, coupled with backup ice and 24/7 customer support.

Here's what you get with the Easy Ice Service Agreement:

No-Hassle Cleaning and Ice Machine Maintenance

  • Scheduled Service and Sanitization - Our ice machine maintenance agreement includes preventive maintenance twice a year. On each visit, we sanitize the machine, clean condensers & evaporators, and replace air and water filters.
  • Repairs Included - If your ice machine ever needs repair, our team of qualified technicians is on-deck, ready to fix any problem that arises. Plus, under our service agreement, we'll cover up to $300 per service event.
  • Water Filtration System – we install a professional water filtration system in every machine we service. Our filters are designed to reduce sediment and scale, which prolongs the life of your equipment.
  • Ozone Generator - We install an ozone generator in every ice machine that is covered under our service agreement. Ozone is an FDA approved sanitizer that has been proven to keep ice machines free of bacteria, viruses, mold, and microorganisms between cleanings. No more worries about whether your ice machine will pass during a health inspection!

Fast and Reliable Support

  • Breakdown Ice - Ice machine down? No problem! Rest easy knowing you'll always have plenty of cold ice. With our ice machine maintenance agreement, we'll cover up to 3 days of ice while your machine is down for repair.
  • 24/7 Customer Support - No matter when ice machine issues arise, day and night you'll have a team of knowledgeable customer support representatives backed by our crew of experienced technicians.

Affordable and Flexible

  • No long-term contracts - Our ice machine service speaks for itself, that's why we never feel the need to lock our customers into long-term commitments. We offer a month-to-month agreement with no cancellation fees after six months.
  • Automatic monthly billing - No paper, no problem! Our automatic electronic monthly billing makes keeping track of payments a thing of the past.