Rental Program FAQs
How much does it cost?
Our rates are very competitive. Rates vary by ice machine size, location, brand, and ice type. The best way to find out what your monthly cost will be is to call our team of Ice Specialists at 866-327-9423 and ask for a free quote.
Is there a long-term contract?
We offer a range of rental terms. Most of our customers choose a one-year agreement, and we offer contracts for up to three years for certain models. We will work with you to find a rental solution that best suits your needs while also providing you with the best service in the industry.
Is there a setup fee?
Yes, there is a nominal setup fee associated with your rental based on factors such as machine location, size, etc. Call our Ice Specialist team at 866-327-9423 for more information.
Will the ice machine be new or used?
We offer a variety of new and refurbished machines from leading ice machine manufacturers. All refurbished ice machines go through our 360° Transformation Process prior to installation. It’s hard to tell the difference between our new and refurbished ice machines and other equipment!
Are there add-ons I can purchase?
Yes, and we often suggest these early in our discovery work, based on your business environment. Additional cleanings, maintenance visits, ozone, and other options are available. Call our Ice Specialist team at 866-327-9423 to find out if add-ons are right for you.
What if I need more than one ice machine?
We can accommodate a wide range of ice equipment needs, including multiple ice makers at one location. We also offer multi-unit discounts.
Does the ice machine come with a storage bin?
Yes, ice bins are standard with our rental program. However, we will utilize customer-owned ice storage bins on a case-by-case basis. An ice storage bin is not provided for non-applicable situations (beverage dispensers, ice-only dispensers, etc.). Monthly rates for rentals excluding commercial ice maker bins may differ.
Do you have another question we didn’t cover here? Check out our Program FAQ page for more frequently asked questions about our rental program.