How Do I Keep the Ice Machine Clean Between Preventive Maintenance Service Appointments?

Reading Time: 2 minutes Uncategorized

Keeping a commercial ice machine clean is important for the health of the ice and the ice maker.  Our ice machine subscriptions include two comprehensive cleanings per year, but the ice maker needs attention in between our visits. If you don’t keep the ice machine clean between maintenance visits, you can put your employees and guests at risk.  A dirty ... Read More

How Does the Breakdown Ice Program Work?

Reading Time: 2 minutes Easy Ice Program

Breakdown Ice is a proprietary benefit of Easy Ice subscriptions.  Our all-inclusive commercial ice machines subscriptions include Breakdown Ice at no extra charge. Breakdown Ice is replacement ice to fill the ice bin if the machine is broken and needs repair.  Our 24/7 customer service team dispatches technicians to customer sites for repairs.  We do our best to get to ... Read More

How are Preventive Maintenance Service Calls Handled?

Reading Time: 3 minutes Easy Ice Program

Easy Ice tracks and proactively schedules all preventive maintenance so you don’t have to.  Easy Ice maintains a full service history of all equipment.  If you need access to that information to share with your health inspector, simply contact customerservice@easyice.com and we will send you a copy.  These are just a few of the benefits that come with an Easy ... Read More

Do You Offer an Ice Maker Discount for Multiple Locations?

Reading Time: 2 minutes Easy Ice Program

We offer a commercial ice maker discount to customers that have 6 or more Easy Ice subscriptions.  This program has additional requirements, so please call 866-327-9423 (866-easyice) and speak to one of our sales representatives.  We do not negotiate on pricing, as we’ve priced our service to offer the best value possible.  Whether we have 1 customer with 50 locations ... Read More

How Do I Ensure the Ice I Serve is Clean and Safe?

Reading Time: 2 minutes Ice Safety

commercial-ice-machines-clean-safe-ice
There are two stages to providing clean and safe ice. The first stage is producing safe ice.  The second stage is handling the ice safely.  Easy Ice takes care of the first, the operator is responsible for the second. Easy Ice employs three techniques to ensure your ice machine is properly cleaned and sanitized to ensure the ice cubes harvested ... Read More

Who Takes Accountability for Ice Machines Over Their Lifetime? Part 3

Reading Time: 5 minutes Easy Ice Program

Chief Iceologist, Mark Hangen, concludes his exclusive 3 part series. Accountability and Commercial Ice Machines We’ve discussed the transactional nature of the ice machine industry.  Now let me tell you how Easy Ice has addressed accountability when it comes to commercial ice machines. We created Easy Ice with the idea that by taking accountability for our customer’s ice machine they ... Read More