Got questions about your subscription or how your ice machine works? Did the ice machine break down or stop making enough ice?
Our team of Ice Machine Experts is here to help you! We take your calls and messages 7 days a week, 365 days a year.
One reason our customers choose us over the competition? Our ice machine expertise. We’re not a HVAC or refrigeration company. We’re a commercial ice machine company, with over a century of combined industry experience across our staff. Our technicians are the most well-trained and experienced out there—and they only work on ice equipment.
Whether you need help with a malfunctioning ice machine or have questions about operation and maintenance, you’re in good hands.
Your conversation with an Ice Machine Expert on our team will go smoother and quicker if you follow our service call checklist before picking up the phone.
If you can’t find the answers you need in your subscription contract, try looking at our general agreement guide here before calling us:
Ice machine acting up? You might be able to fix the problem yourself, with the help of our troubleshooting guide.
Whether you’re wondering about your subscription, how to take care of your ice machine, or what to do in the event of ice machine issues, our FAQ page is a great place to start.
Refer another a business owner to Easy Ice and we’ll give you one free month of your Easy Ice subscription, once your referred peer signs up!
We understand that your business needs can change quickly and unexpectedly. If you no longer need an ice machine, let us know, and we’ll cancel your subscription with 30 days’ notice. We’ll pick up the ice machine at no extra cost!