Get Replacement Ice When You Need It
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Replacement Ice Guaranteed
with Our All-Inclusive Subscription
Even the best commercial ice makers break down from time to time. With an Easy Ice subscription, the occasional breakdown doesn't have to stress you out. We provide you with free replacement ice while you wait for us to repair the ice machine. Nothing is more important to us than your ice bin staying full.
Repairs and Replacement Ice go Hand-in-Hand
How it Works
If the ice machine is down due to problems or damage stemming from the unit, we’ll deliver replacement ice to you as long as it’s down. If we can’t get out to you, we’ll reimburse you for the cost of the ice.
The only time Breakdown Ice does not apply is if your ice machine is down due to misuse or an improper operating environment.
For a more detailed explanation of your responsibilities, see our page entitled What’s Not Included.
To maintain a working ice machine, you need proper installation, routine maintenance, and an optimal operating environment. Our skilled team will guarantee the first two, but maintaining a suitable environment is the customer’s responsibility.
- Filterable water at the appropriate flow rates and pressure.
- Proper electrical setup – often a dedicated circuit.
- Adequate drainage that allows enough slope for water to flow.
- Operating temperatures between 45- and 90-degrees Fahrenheit.
- Sufficient air flow and temperature to allow heat to escape.
We also offer Peak Demand Ice in select markets. Peak Ice is available for special events or unusually hot days where ice demand is higher than the machine can produce.
Although Peak Ice isn’t free like replacement ice, it is convenient and a great option when your normal ice supply isn’t enough.
We are always expanding our Peak Ice program, so give us a call for availability and pricing.
The FDA defines ice as food, so ice packaging companies must always meet federal standards. All our Breakdown Ice is FDA approved, food-grade quality ice.
So, when you need replacement ice, you’ll know that it’ll meet the standards Easy Ice always guarantees.
Ready to Get an Ice Machine that Comes with Replacement Ice?
An Easy Ice subscription is the most convenient way to supply your business with ice. We make sure there's always ice in your bin, even when the ice maker is out of order.