We Take Ice Personally.
From installation to emergency response to routine cleaning, we own the operation of our machines. No finger-pointing, just accountability.
All Service. No Surprises.
Preventive Maintenance
We keep machines clean and running strong with scheduled maintenance visits. Filters are replaced, systems are inspected, and nothing is overlooked.
Our standard isn't just avoiding disruption, it's delivering consistent peace of mind.
Repairs and Response
When something goes wrong, we show up ready to work. Behind every service call is a trained technician who communicates clearly, acts quickly, and treats your business like their own.
Built for Pressure
We understand long hours, unpredictable demand, and the importance of uptime. Machines don't wait for business hours to break. Our team is ready day and night to show up when you need us.
Proactive Maintenance That Prevents Failures
By proactively managing performance, food safety standards, and uptime, we catch small issues early and keep your machines running at full capacity, so your team can focus on everything else.
Emergency Response When It Counts
Unexpected issues happen, and we're always ready. Whether it's an emergency repair or covering your backup ice supply, we've got you covered, 365 days a year.
"When you own a commercial ice machine, it’s ok until the machine goes down. Some months I was spending $600 just for replacement ice. Plus, all the repairs and maintenance were coming out of my pocket. Now, I have no surprises. You guys do a great job with maintenance, cleanings and repairs, better than we could ever do. I have your ice machines in all of my locations. Your service is good and the predictability of your fixed costs is even better! I know what my ice is going to cost every month. No surprises!"
"I was looking at spending $6000 to buy an ice machine with only a one-year warranty. Our Coca-Cola rep told us about Easy Ice. He said, 'Don’t buy an ice machine, you’ll have too many problems. Your best bet is to get an Easy Ice subscription.' So, I called you guys and you were here the next day. Easy Ice is amazing! I’ve only had one minor problem and a technician was out the next day. If we bought our own ice machine, we’d never be able to clean it as well as Easy Ice."
“We have franchisee locations across the country and keeping our ice level high has proven to be a nightmare! Our ice machine costs for cleanings, maintenance and filtration have been outrageous, so to find a nationwide supplier who could support us at a flat, predictable fee each month was truly a Godsend! Easy Ice has proven to be a very simple one stop, go-to source for all of our franchisees who need the safest and highest quality ice. And they really mean what they say about fixing any equipment problems fast and free of charge!”
”I have ice machines from Easy Ice in 3 of my Austin-area McDonald’s locations. I like the predictable monthly cost and fast service that Easy Ice provides. Plus, their program allows me to upsize restaurant equipment if I need to do so. I appreciate the predictability and dependability that Easy Ice’s program provides.”
"You must have reliable cooking, refrigeration and ice making units. I chose Easy Ice over buying an ice machine for those ‘just in case’ scenarios. You don’t want your ice maker going down during a busy service. Easy Ice’s program is simple. I’ve had to use their Breakdown Ice benefit once or twice and it went really smoothly."
"I don't typically lease equipment, so I was hesitant to move forward with an Easy Ice subscription. Once I ran the numbers and saw how long it would take me to break even, I knew I wanted to get a subscription with Easy Ice. I would recommend the solution that Easy Ice offers because of cost savings, service and cleanings. I have so many other things to deal with, I am glad to have Easy Ice take care of the ice supply."
"Every truck that leaves in the morning carries water and ice for the guys. Before we went with Easy Ice, I didn’t have an ice machine and the guys would buy bagged ice every morning for their crews. But the costs of bagged ice add up quickly. I have an average of 8 crew trucks leaving every day, and they need to buy more in the afternoon if it’s a hot day. Plus, I was paying for my employees’ time while they stopped at convenience stores. With an ice machine onsite we go through about 600 lbs. of ice every day and by the next morning, the bin is full again. The price and convenience is what sold us, and the service has been seamless."
Service FAQs
Common answers to questions about Easy Ice subscriptions and service.
We follow strict cleaning protocols and maintenance standards to ensure your ice is clean, safe, and compliant with health regulations.
Yes. Easy Ice operates with local service teams who understand your market and your business. You are working with experienced technicians, not a call center.
During a service visit, we inspect the machine, clean internal components, check performance, and address any early signs of wear. This proactive approach helps prevent breakdowns.
Full-service means we handle everything including installation, cleaning, maintenance, repairs, and performance monitoring. You do not need to manage vendors or unexpected service issues.
Service availability depends on your market, but we prioritize fast response times. Ice is critical to your business, and we treat service with urgency.
We follow a structured preventive maintenance schedule that includes regular cleanings and inspections. This ensures your machine operates efficiently and meets food safety standards.
If your machine stops working, simply contact Easy Ice. Our technicians respond quickly to diagnose and resolve the issue. If needed, we provide temporary solutions to keep your business running.
The Advantage Is Clear: Clean. Reliable. Easy Ice.
Talk to our team about a fully managed subscription for your operation.