What Other Services Do You Offer?

Reading Time: 3 minutes Easy Ice Program

We only provide products and services directly related to our ice machine subscription program. Dependable Ice for Your WorkforceWith an Easy Ice subscription, you can ensure your staff always has ice available throughout the day. Request a quote To answer specific questions, here is what we don’t do: We do not provide any other type of food service equipment (i.e. ... Read More

Keep Your Ice Bin Full During Special Events with Peak Ice

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We Keep Your Ice Bin Full - Even On Your Busiest Days If you need extra ice for a special event, we can keep your ice bin full! Also known as Peak Ice, this additional ice service is not included in subscriptions, however it is available for your convenience at an additional cost.   Dependable Ice for Your WorkforceWith an ... Read More

How Does the Breakdown Ice Program Work?

Reading Time: 2 minutes Easy Ice Program

Breakdown Ice is a proprietary benefit of Easy Ice subscriptions.  Our all-inclusive commercial ice machines subscriptions include Breakdown Ice at no extra charge. Dependable Ice for Your WorkforceWith an Easy Ice subscription, you can ensure your staff always has ice available throughout the day. Request a quote Breakdown Ice is replacement ice to fill the ice bin if the machine ... Read More

How are Preventive Maintenance Service Calls Handled?

Reading Time: 3 minutes Easy Ice Program, Ice Machine Maintenance

Easy Ice tracks and proactively schedules all preventive maintenance so you don’t have to.  Easy Ice maintains a full service history of all equipment.  If you need access to that information to share with your health inspector, simply contact customerservice@easyice.com and we will send you a copy.  These are just a few of the benefits that come with an Easy ... Read More

Do I Get a Discount if I Sign a Longer Term Agreement?

Reading Time: 3 minutes Easy Ice Program

We do not offer discounts for longer-term agreements.  Our experience tells us it is better in the long run for our customers if we don’t.  Here’s why… Dependable Ice for Your WorkforceWith an Easy Ice subscription, you can ensure your staff always has ice available throughout the day. Request a quote Ultimately, the strongest message you can send to any ... Read More

Will I Be Charged Anything in Addition to the Advanced Payment and the Monthly Fee?

Reading Time: 2 minutes Easy Ice Program

99% of our customers only pay the Advanced Payment and the Monthly Fee.  The 1% that are charged extra have violated a few basic common sense principles: A customer’s electronic payment was returned. A customer-reported service call is determined to be a non-machine issue  A customer mistreats or damages the equipment. Dependable Ice for Your WorkforceWith an Easy Ice subscription, ... Read More