Ice Maker Stopped Working? Check These Things First. 

Reading Time: 6 minutes Troubleshooting

Hundreds of things can go wrong with an ice machine that would cause it to stop working, but some are way more common than others. You know what they say, the simplest answer is most often correct. We tell you the most common reasons ice machines stop producing ice, and how to prevent them from occurring.

Reasons Why A Hoshizaki Ice Machine May Produce Smaller Ice Cubes

Reading Time: 3 minutes Troubleshooting

It’s possible that your ice machine can produce ice cubes that are small or malformed – and no one wants a sad-looking cube! As you might expect, water-related issues are often the cause. In this article, we discuss the reasons for small ice cubes in Hoshizaki ice machines and what you can do to get them looking full and clear.

Water is Leaking From the Waterline, What Should I Do?

Reading Time: 2 minutes Troubleshooting

If water is leaking from the waterline, call our customer support center immediately.  Our U.S.-based customer care team is available 24 hours a day, every day of the year.  We will dispatch a technician to your site for evaluation and repair. Guaranteed Ice SupplyIf your unit ever breaks down, Easy Ice has your ice supply covered. Request a quote If ... Read More

My Ice Machine isn’t Producing Ice, What Should I do?

Reading Time: 2 minutes Program Details, Troubleshooting

If the ice machine isn't producing, you may need a technician to come on site.  But before you call, make sure you check for these common issues as soon as you notice ice production going down: Dependable Ice for Your WorkforceWith an Easy Ice subscription, you can ensure your staff always has ice available throughout the day. Request a quote ... Read More

The Ice Machine is Beeping…What Does That Mean?

Reading Time: 3 minutes Ice Machines 101, Troubleshooting

The first thing you should do if your Easy Ice Hoshizaki ice maker or your Hoshizaki countertop ice maker is beeping is count the number of beeps between the 3-second pauses.  Then call us at 866-easyice (866-327-9423).  Dependable Ice for Your WorkforceWith an Easy Ice subscription, you can ensure your staff always has ice available throughout the day. Request a ... Read More