A Quick Guide to Manitowoc Error Codes

Reading Time: 3 minutes Troubleshooting

Manitowoc Error Codes

Ice machines run into problems from time to time, which is why manufacturers build service features to help users and technicians diagnose problems quickly. Like Hoshizaki beep codes, Manitowoc NXT ice machines have a series of notifications that inform users of potential problems. There are 36 Manitowoc error codes that cover a range of issues that occur within the unit.

This list is only a reference. If you’re an Easy Ice customer who is experiencing one of these Manitowoc ice machine light codes, call one of our helpful service representatives as soon as you can. We’ll send one of our qualified ice machine technicians to your establishment as soon as possible.

Do not try and reset the ice machine or fix the issue yourself. A Manitowoc commercial ice maker is a complicated piece of machinery and you could risk damaging the unit.

24/7 Manitowoc Ice Machine Service

An Easy Ice subscription is better than an ice machine lease. If your machine is ever down for repairs, we’ll even cover your backup ice!

Our ice machine lease program keeps ice machines in top performance with maintenance, cleaning, and repairs – all for a low monthly payment!

A List of Manitowoc Error Codes

Below is a list of Manitowoc error codes that cover everything from Manitowoc ice machine production issues to display screen problems. These codes can be viewed on your Manitowoc NXT touchscreen display.

Error Code Description
E01 Long Freeze Cycle
E02 Long Harvest Cycle
E03 Input Power Loss
E04 High Condenser Temperature
E05 High Pressure Control Opened
E07 Starving TXV Single Evaporator or Low On Charge
E08 TXV Fault Single or Dual Circuit Evaporators
E09 Flooding Evaporator Fault Single Evaporator, Single Circuit
E10 Flooding Evaporator Fault Dual TXV, Dual Circuit
E11 Refrigeration Fault Curtain Fault
E12 Curtain Switch Fault – Open more than 24 hours
E15 Fan Cycle Control Fault – Low Liquid Line Temperature
E16 Remote Condensing Unit Fault (CVD Only)
E19 Ice Thickness Probe Fault
E20 Water System Fault
E21 T1 Temperature Sensor Issue
E22 T2 Temperature Sensor Issue
E23 T3 Temperature Sensor Issue
E24 T4 Temperature Sensor Issue
E25 Bin Level Probe Low Sensor Fault
E26 T6 or T7 Temperature Sensor Issue
E27 T6 or T7 Temperature Sensor Issue
E28 iAuCS
E29 USB Communication Fault
E30 USB Download Fault
E31 Safe Mode
E32 RS485 Communication Fault
E33 Touchscreen Fault
E34 Display Fault
E36 Check Sum Error
E37 Watch Dog Event
E38 UI Comm Event

What to Do If You See a Manitowoc Error Code

If you see one of these Manitowoc ice machine light codes, its best to call a qualified ice machine technician – especially if you notice performance issues with your ice machine. A single error code can have many root causes, and an ice machine technician will have to run a series of tests to see what’s causing the issue. We’ve also put together this Manitowoc ice machine troubleshooting guide as a helpful resource.

If you’re an Easy Ice customer you can call us anytime, 24/7, if the automatic ice machine is showing an error code or not working as it should.

Our team is available to help you get started today!
866-easyice(327-9423)

Share this Post

16 Comments on “A Quick Guide to Manitowoc Error Codes”

    1. Hi Rob,

      The machine has activated an alert and a technician should be called. It may be as simple as a maintenance issue but could also be something more significant. There are a lot of reasons this error message could be occurring, so make sure to give your local ice machine technician a call to help you find a solution.

      Thanks!

  1. If my ice machine has an error message of “E08 TXV Fault”, what does that really mean? Do I need to have my machine serviced, or is it a temporary issue? I pressed the power button and the machine started making ice again after about a day, but do I need it serviced and what might be the main issue? Why would we have gotten this error message?

    1. Hi Ray,

      Your Manitowoc ice machine uses 4 different thermistors that measure different temperatures. This error could be a thermistor failure, which would NOT keep the machine from operating, or it could very well be a refrigeration system error. I would recommend calling a technician to look at the machine. If it is a refrigeration problem, it is usually consistent and will give another error code. There are a lot of reasons this error message could be occurring, but the best way to accurately diagnose your problem is to call an ice machine service technician.

      Thank you!

    1. Hey Michael! Thank you for reaching out!

      I’m sorry to hear your machine is giving you trouble. It’s definitely best to call a qualified ice machine technician – especially if you notice performance issues with your ice machine. This error code can have many root causes. For example, it could be a switch failure, a fan motor failure or a dirty condenser in a hot environment. An ice machine technician will have to run a series of tests to see what’s causing the issue.

      Thanks!

      Thanks!

    1. Hey Allen. Thanks for reaching out!

      I’m sorry to hear your machine is giving you trouble. The HPCO is called “High Pressure Cut Out” and is a safety device connected to the refrigeration system. This is an alert that would require a service technician to diagnose the reason for the alert. We highly recommend you give your local Ice Machine Expert a call.

      Thanks!

  2. My Manitowoc Indigo NXT is showing a E2 and a E9. I found what they mean but what is causing this. The ice machine was bought new and was installed about 6 months ago

    1. Hey Tony. Thanks for reaching out!

      I’m sorry to hear you’re having trouble with your machine. The E02 error code is a long harvest cycle and the E09 error code is a refrigeration component failure. The E09 could cause an E02 with an abnormal ice formation. We highly recommend you give your local Ice Machine Expert a call to confirm system operation.

      Thanks!

  3. Hi! My machine is showing a message that is Ooo//Oooooo/Oooooooo// and repeating basically. What is the cause and how can I fix? Thanks!

    1. Hey Jeneca. I’m sorry to hear your ice machine is giving you trouble.

      That doesn’t sound like an error code my technical team can recognize. It is definitely a good idea to call a local ice machine expert to help you diagnose exactly what the issue is and help you resolve it.

      I hope this helps!

    1. Hello, Les. Thanks for reaching out!

      The E3 represents input power loss. This could be due to a tripped breaker, unit unplugged, or a possible loose wire connection.
      The E2 represents a long harvest cycle. This could be a simple adjustment of the thickness control or something more major, but it would require a service technician to diagnose the issue.

      It’s definitely a good idea to call an ice machine technician to help you diagnose these issues!

      I hope this helps!

  4. Hello there !! I have a Model B570 machine and it does not work for me, the LCD shows the following message
    Disp Watchdog
    See 3.00 EU
    Build: 13:13:59
    Apr 15 2011
    but it does not work
    please await your prompt response for the solution to this problem

    1. Hello Javier. Thanks for reaching out!

      The model number you provided is for a bin and not a machine. Our technical team is having a hard time pinpointing the potential cause of the error without a machine model number. You can find the model number on the back of the ice machine.

      It’s definitely best to call an ice machine technician to help you address this in a timely manner!

Leave a Reply

Your email address will not be published. Required fields are marked *