The first thing you should do if your Easy Ice Hoshizaki ice maker or your Hoshizaki countertop ice maker is beeping is count the number of beeps between the 3-second pauses. Then call us at 866-easyice (866-327-9423).
It is critical that you call customer service and provide the beeping pattern information so we can help resolve the issue and arrange for breakdown ice if the problem is caused by the machine failing to perform. Go to our Ice Machine Performance Issues description to understand more about how you can make sure you are providing the ice machine with what it needs to perform properly.
Hoshizaki’s beep pattern is designed to alert the operator of 7 different conditions that signal improper operating conditions. Each conditions has a separate beeping pattern, ranging from 1 to 7 beeps, followed by a 3-second pause. The machine will continue the pattern until the condition that caused the alarm is resolved and the ice machine alarm is reset.
It is critical that you NOT reset the alarm without speaking with an Easy Ice representative, otherwise you may be liable for damage to the equipment due to repetitive failures.
As noted above, there are 7 different beeping patterns. The first three are the most common, as they generally relate to temperature and water conditions. For those of you that are curious, here is a quick explanation of each alarm pattern:
2 Beep – Long Harvest Cycle
3 Beep – Long Freeze Cycle
4 Beep – Shorted Circuit on Mechanical Bin Sensor
5 Beep – Open Circuit on Mechanical Bin Sensor
6 Beep – Low Voltage supplied to Machine
7 Beep – High Voltage Supplied to Machine
There are a variety of possible root causes of these conditions, all of which need to be addressed by an Easy Ice representative. Please call us whenever the ice machine is beeping, even if you think you know what the problem is. It is important for us to have complete equipment history to ensure proper performance.
This is just one more way that Easy Ice takes the hassle out of ice machine ownership. Call us at 866-327-9423 to start your subscription today!
For more technical descriptions, please refer to what Hoshizaki has to say about an ice machine beeping 3 times. .