If you suspect your ice machine waterline is leaking it can lead to issues that can lead to smaller ice cubes or an ice maker not making ice at all! In most cases, it’s not the ice machine that has the issue, it’s the plumbing. We see waterline issues a lot and want to share our experience on how to best deal with them.
There are few ice maker problems as frustrating as an ice machine not producing ice at a rate that meets your business needs. Running low on ice means unhappy customers and spending hundreds of dollars to buy replacement ice. Ice machines that don’t produce due to a machine issue will require a qualified ice machine technician to come on-site.
Ice machines run into problems from time to time, which is why manufacturers build service features to help users and technicians diagnose problems quickly. Like Hoshizaki beep codes, Manitowoc NXT ice machines have a series of notifications that inform users to potential problems. There are 36 Manitowoc error codes that cover a range of issues that occur within the unit.