Customer Responsibilities

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Your Responsibilities in Your Commercial Ice Maker Subscription

Although we design our commercial ice maker subscriptions to eliminate the hassle of owning an ice machine, we still require customers to do their part. Our team of experts can guarantee that the ice machine is installed properly and gets the routine preventive maintenance it needs to operate, but it’s up to the user to keep their environment ice maker-friendly.

Most of the responsibilities surrounding our ice equipment is common sense. Don’t bang the unit up or try and repair it yourself, but other responsibilities aren’t as obvious. Maintaining a proper environment for the ice machine requires keeping optimal temperatures consistent.

We have a few pages dedicated to identifying your role in our subscriptions, which include:

    Remember, if you want your commercial ice maker to serve you well, you need to treat it well. Ignoring proper care until the unit breaks will not only potentially leave you without ice, but also incur Additional Charges.

    Ideally, we hope you understand the value and investment we make to ensure you have an ice machine that provides you with a reliable supply of ice year-after-year. We look forward to providing you with excellent service.

    Need a Truly Reliable Ice Supply?

    Look no further! With an Easy Ice subscription, you’ll have guaranteed ice in your bin.