Operations

Articles to help you run your foodservice operation better.

foodservice, food safety

Clean Your Restaurant or Shut It Down!

How many times have you heard me say “clean this restaurant up” on Restaurant:Impossible? I’ve said words like this so many times, I’ve lost count. I have zero tolerance for a dirty restaurant! It doesn’t cost much to keep a restaurant clean, yet I’ve heard every excuse in the book around why someone’s eatery is […]

national food safety month, food borne illness

5 Foundations of Food Safety

As I travel around the industry – I’m keenly aware of the food safety image that my clients and other operators project. It’s this simple – if you’ve got a hand washing sink right behind you on a prep line that customers can see – USE IT! Frequently! September is National Food Safety Month. At ServSafe […]

ice machines, ice types, bars, restaurants, glassware

Breaking Ice Needs Down for Restaurants and Bars One Drink at a Time

One of the most frequent questions we’re asked by companies looking to subscribe to our ice machine program is “how much ice do I really need” for my restaurant or bar? And that’s a great question! There are many variables to consider to best factor your restaurant or bar’s ice needs. How large is your […]

dogs, foodservice, dog-friendly restaurants

Dogs in Restaurants Fetch Profits

Americans will spend an estimated $58B on their pets in 2014 and restaurants are realizing the buying power of dog owners.  Like their furry friends, dog owners tend to be loyal and if a restaurant accommodates their desire to dine with Fido, they’ll keep coming back. Hotels embraced this trend years ago and began capturing […]

owning an ice machine is not efficient

Efficiency: Key to Restaurant (and Life) Success

How do I achieve success and how do I measure success?  I’m asked these questions often because of what you see me do on my Food Network shows.  On Restaurant: Impossible, in short order, I have to size up a restaurant and determine what’s holding them back from success and the steps they need to […]

restaurants, small business, cost-effective

Top 10 Reasons Not to Own An Ice Machine

Smart restaurateurs and business owners spend money on things (and equipment) that generate a return, not on ice machines! Sure, you and your customers need a reliable supply of ice, but owning the ice maker is not a good use of your capital. Top Ten reasons Not to Own a Commercial Ice Machine: 1)  Purchase […]

Chef Robert Irvine: Restaurant Ops, Charities & Ice Machines

Chef Robert Irvine has made saving struggling restaurants his mission.  His no-nonsense approach to restaurant operations and management is giving restaurateurs the knowledge they need to succeed. Marketing Iceologist, Heidi, caught up with Chef Robert Irvine as he was wrapping up a day of taping his hit show, Restaurant:Impossible.  Chef Robert gives us restaurant operations […]