Commercial Ice Machines…Does Brand Matter?

Reading Time: 2 minutes Ice Machines 101


When your business needs a commercial ice machine, does the brand of the manufacturer really matter? Hoshizaki, Manitowac, Scotsman, Ice-O-Matic — is there really a difference?

Restaurant owners and hotel GM’s are far less concerned with brand loyalty than with the seamless performance of a commercial ice machine.  They just want ice in the bin.

All of the major brands of commercial ice machines (Ice-O-Matic, Hoshizaki, Manitowac, Scotsman) have the potential to run well, and the big difference really lies in the quality and quantity of service.  Regardless of brand, commercial ice makers require frequent preventative maintenance and cleanings in order to perform well.

If you purchase a commercial ice maker (whether it’s Hoshizaki, Manitowoc, Ice-O-Matic or Scotsman) you are responsible for all upkeep and repairs, which is costly business!

Commercial ice makers, regardless of brand, are fickle pieces of equipment and unexpected repair bills are part of the package.  It’s imperative to find a qualified technician to perform the work, otherwise, you may end up with additional repair bills.

Deep cleanings should be performed at least twice per year by an ice machine service specialist. Light cleanings of ice makers, bins and dispensers need to be performed frequently.  These cleanings are important to the health and longevity of commercial ice machines.

And don’t forget about frequent water filter changes.  It doesn’t matter what brand of ice machine you have, they all need water filters replaced at least twice per year.

Easy Ice understands that quality maintenance and service of commercial ice makers is the biggest factor in keeping an ice machine running at peak performance.  That’s why our end-to-end ice machine subscription service is a smarter choice than buying or leasing a commercial ice maker — whether it’s a Scotsman, Manitowoc, Hoshizaki or Ice-O-Matic.  We’ve partnered with Hoshizaki and Manitowoc exclusively because their ice machines are durable, reliable and energy-efficient.

What people really want is a dependable supply of ice without hassles.  Most folks don’t care what brand of ice maker they have (ice machines aren’t status symbols…yet!).  They just want safe, clean ice in the bin at all times.

Brand doesn’t matter.  Service and maintenance matter.  They are key to a happy. productive and long-lasting ice machine!

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