My Ice Machine isn’t Producing Ice, What Should I do?

Reading Time: 2 minutes Program Details, Troubleshooting

If the ice machine isn’t producing, you may need a technician to come on site.  But before you call, make sure you check for these common issues as soon as you notice ice production going down: Drain: Are there any problems with the drain in your building? Is the drain inside the bin clogged by foreign material? Electricity: Is there … Read More

Will I Be Charged Anything in Addition to the Advanced Payment and the Monthly Fee?

Reading Time: 2 minutes Program Details

  99% of our customers only pay the Advanced Payment and the Monthly Fee.  The 1% that are charged extra have violated a few basic common sense principles: A customer’s electronic payment was returned. A customer-reported service call is determined to be a non-machine issue  A customer mistreats or damages the equipment. There are other situations where a customer may … Read More

Do You Offer an Ice Maker Discount for Multiple Locations?

Reading Time: 2 minutes Program Details

We offer an ice maker discount to customers that have 6 or more Easy Ice subscriptions.  This program has additional requirements, so please call 866-327-9423 (866-easyice) and speak to one of our sales representatives.  We do not negotiate on pricing, as we’ve priced our service to offer the best value possible.  Whether we have 1 customer with 50 locations or … Read More

Manitowoc and Hoshizaki Ice Makers – Subscription Service Locator

Reading Time: 2 minutes Program Details

Featuring Manitowoc and Hoshizaki ice making equipment, our monthly subscription service is available in nearly all of the lower 48 states.   There are some small areas and towns that we may not be able to accommodate with our service.  Please call our U.S.-based customer service team to confirm we service your area.  Our customer service team is available 24/7, 365 days … Read More

Small Commercial Ice Maker Options for New Business

Reading Time: 2 minutes Program Details

95% of our customers have been operating for at least 3 years.  They tell us they selected Easy Ice because they need a small commercial ice maker, and owning equipment distracts them and their staff from successfully running the business. Looking back on years of owning a small commercial ice maker, they also realized that any “out-of-pocket” cash savings they … Read More

Why Do You Charge Tax?

Reading Time: 2 minutes Program Details

  State governments across the country require the collection of sales tax on all equipment rentals, leases, and subscription services that includes equipment.  State tax codes can be pretty daunting, but this explanation from Florida’s Department of Revenue is very straightforward. As noted in the Florida document, Personal Property for a business is any property or equipment that is movable … Read More