Who Takes Accountability for Ice Machines Over Their Lifetime? Part 3

Reading Time: 5 minutes Ice Machines 101, Program Details

Chief Iceologist, Mark Hangen, concludes his exclusive 3 part series. Accountability and Commercial Ice Machines We’ve discussed the transactional nature of the ice machine industry.  Now let me tell you how Easy Ice has addressed accountability when it comes to commercial ice machines. We created Easy Ice with the idea that by taking accountability for our customer’s ice machine they … Read More

Do You Have a Short Term Rental Program?

Reading Time: 2 minutes Program Details

No, we do not provide short-term rentals for commercial ice makers.  Our ice machine subscription program is designed to provide customers that have a steady, year-round need for high quality, sanitary ice.  Our pricing, service model, and performance guarantees enable long-term users of ice machines to eliminate their high upfront costs and focus on running their business while delivering a … Read More

Who Takes Accountability for Ice Machines Over Their Lifetime? Part 2

Reading Time: 2 minutes Ice Machines 101

Chief Iceologist, Mark Hangen, continues his discussion about ice machines and who’s accountable for keeping them running. Accountability and Commercial Ice Machines:  The Conversation Continues Part 1 ended with the question “why aren’t manufacturers building longer-lasting, more reliable ice machines?”.  Let’s dive in a little deeper. You could argue that a manufacturer that builds a more reliable, durable, easy to … Read More

Who Takes Accountability for Ice Machines Over Their Lifetime? Part 1

Reading Time: 2 minutes Ice Machines 101

Chief Iceologist, Mark Hangen (CEO), explores accountability and commercial ice machines in this 3 part exclusive series. Accountability and Commercial Ice Machines There is a simple, profound truth which separates Easy Ice customers from those who choose to own and operate an ice machine.  Easy Ice profits least when our customers’ ice machines are not functioning properly. The ice machine … Read More

Do I Have to Perform Any Maintenance on the Ice Machine?

Reading Time: 2 minutes Ice Machine Care, Program Details

Preventive maintenance is included in our ice machine subscriptions.  As part of your subscription, we will schedule and perform preventive maintenance.  We also replace standard water filters twice per year (at no cost), according to the manufacturers’ recommendations for ice machine maintenance. Routine preventive maintenance is imperative to keep the ice machines running well and to avoid extra electricity costs … Read More

We Want Ice! Behind the Scenes of Restaurant Ops

Reading Time: 2 minutes Small Business Resources

What’s going on behind the scenes of restaurant operations?  What if the ice machine isn’t working? Iceologist Kevin, VP Operations, has the scoop: The customer sitting in your establishment sees a well-oiled machine in operation. Hostesses, wait staff, bartenders, food and drinks all moving in an orderly rhythm.  Good thing they do not get to see what you as the … Read More